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Privacy Policy

Framework for Data Protection and Privacy Regulations

Fakhro Motors ( BYD Bahrain) collects information from our users at several different points on our Web site. Fakhro Motors (BYD Bahrain) is the sole owner of the information collected on this site. Fakhro Motors (BYD Bahrain) uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services.

Our Privacy Statement

  • We respect your privacy and your choices.
  • We make sure that privacy and security are embedded in everything we do.
  • We do not send you marketing communications unless you have asked us to. You can change your mind at any time.
  • We never offer or sell your data.
  • We are committed to keeping your data safe and secure. This includes only working with trusted partners.
  • We are committed to being open and transparent about how we use your data.
  • We do not use your data in ways that we have not told you about.
  • We respect your rights, and always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate click stream behaviour data. By doing this we can better target the interests of our users and enhance their experience on our site.

BYD also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:

The Internet domain from which you access this site.

Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).

The type of browser and operating system you use.

The date and time you visited this site.

The pages you viewed on this site.

The address of the Web site from which you linked.

BYD uses web log and click stream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

BYD advertising at other non-BYD sites may be serviced by BYD service providers, who may use cookies to collect information about your visits to those sites. Information collected may include the pages visited, date and time, browser information and/or IP address. We normally make no attempt to link this information to you personally, except under circumstances described above. This information is gathered in order to help us customize and target our advertising to the needs and interests of our customers. If you wish to opt out of this tracking at our advertising at third party sites, please visit the site of our service provider. Should you decide that you do not wish to participate in our service provider -enabled information delivery, you can opt out from there, or by clicking here.


Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an e-mail to infobyd@fakhro.com , calling, or by sending regular mail (see contact information below).

Fakhro Motors does not sell or rent user information to any third parties. We share user information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g., brochure fulfilment). When the user signs up for certain services and offers on our site, we will share names, or other contact information necessary for any associate third party to provide these services. Fakhro Motors will share user information in accordance with the privacy policy in effect at the time the information is collected.

If a user’s personal information changes, we will endeavour to provide a way to correct or update that user’s personal data provided to us. This can be done by e-mailing infobyd@fakhro.com or by contacting Fakhro Motors Consumer Affairs as outlined below.

How we collect your personal data?

Personal data is collected at different times and from different sources including but not limited to:

When you or your organisation contact us to consider engaging our services;

Information gathered through our client due diligence procedures as part of our compliance requirements with regulatory authorities;

Through email, fax or telephone communication;

From third parties; and

  • When you or your organisation provides services to us or offer to do so.

Retention of personal information and security

Your personal information will be retained for as long as required:

  • For the purpose for which the personal information was collected;
  • In order to satisfy any reporting or accounting obligations; and
  • As required by data protection laws and any other applicable laws or regulatory requirements.

Access to your personal data

If you have submitted information to Fakhro Motors, you have the following rights:

  • To access that data and port (transfer) such personal information;
  • To rectify personal information where the information we hold about you is incorrect;
  • To restrict the use of personal information;
  • To request that personal information is erased;
  • To object to processing of personal information; and
  • Submit a complaint if you have concerns about the way in which we are handling your data to infobyd@fakhro.com


Fakhro Motors takes all reasonable precautions to protect our users’ information, both while the information is being transmitted and after it is received by us.

When our credit pre-approval form asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with SSL 128-bit encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing.”

Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our Web site, you can send an e-mail to infobyd@fakhro.com


We retain the right to change this privacy policy at any time. We will display those changes to this page so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.


Fakhro Motors may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Fakhro Motors. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Fakhro Motors will notify the effected user by e-mail that such disclosure will or has occurred.

Privacy Policy

We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Fakhro Motors and/or this Web site.


By using our website, you fully agree and declare that you have read and understood our Privacy Policy and agree to the terms stated hereinabove. The user hereby waives any right it may have with respect to raising a claim against Fakhro Motors with respect to the information provided by the user on this website or the information obtained by Fakhro Motors pursuant to the regular usage of the website by the user

To contact Fakhro Motors -BYD offline you can send mail to:

Fakhro Motors(BYD Bahrain),
P.O. Box 39
Kingdom of Bahrain.


during business hours, call +973 17736700


The BYD names, logos, product names, feature names, and slogans are trademarks owned by or licensed to BYD Motor Co. Ltd. and/or Fakhro Motors(BYD Bahrain). All rights reserved. Materials contained on this Web site may not be used or reproduced without written permission from Fakhro Motors (BYD Bahrain).


The information in this site is protected by copyright. You may only use the information, text or graphics contained in this site for your personal use and may not reproduce, adapt or publish it, in whole or in part, for any purpose without the express written consent of FAKHRO MOTORS COMPANY WLL 

All of the information contained in this site is for information purposes only and in no way constitutes an offer to buy or sell vehicles. The purchase of any vehicle shall be subject to the terms and conditions of the applicable sale, lease or retail installment contract.

FAKHRO MOTORS COMPANY WLL   reserves the right to modify the information contained on this site at any time without notice. While FAKHRO MOTORS COMPANY WLL  makes all reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed and FAKHRO MOTORS COMPANY WLL  does not assume any responsibility for the accuracy, completeness or authenticity of any information contained on this site. This site and all information and materials contained herein, is provided to you “as is” without warranty of any kind.

Terms and Conditions

Site Policy

By accessing and using the Fakhro Motors  site, you accept this policy without limitation or qualification. Your access to the Fakhro Motors  site is therefore subject to this policy as well as to all applicable laws.

Copyright© Fakhro Motors company WLL


The Fakhro Motors  site contains information regarding Fakhro Motors  products and Fakhro Motors  promotional programs. The Fakhro Motors  products described in this site are offered for sale only to the TSB users, and the promotional programs described in this site are available only in the countries specifically referred to within the promotional program concerned.

All information included in this site is for information purposes only. This site shall not be used or relied upon by you as a substitute for information that is available to you from an authorized Fakhro Motors  retailer and repairer.

The information contained herein is designed to be as comprehensive as possible. Fakhro Motors  reserves the right, however, to make changes at any time, without notice, to models, equipment, specifications and availability.

Prices of Fakhro Motors  Products

The price information contained in or provided through this Fakhro Motors  site is for information purposes only and does not constitute an offer to sell Fakhro Motors  products. Prices are recommended retail prices, and actual prices from an authorized Fakhro Motors  dealer may differ. The purchase of any Fakhro Motors  product shall be subject to the terms and conditions of the individual sales contract.

Use of “Cookie” Technology

Fakhro Motors  uses Cookie Technology to allow Fakhro Motors  to trace the paths followed by you to the Fakhro Motors  site, to help Fakhro Motors  in registering user activity at the Fakhro Motors  site and to evaluate and improve the Fakhro Motors  site, in order to make it more useful to you. Fakhro Motors  does not register information on individual users, through this technology, so no information about you in particular will be kept or used. Please note that you can set your browser not to accept cookies or warn you in case cookies are sent.

Copyright Notice

All content of this site is protected by copyright. You may only use the information, text, pictures or graphics contained in this site for your personal, non-commercial use and may not reproduce, modify, transmit, license or publish it, in whole or in part, for any purpose without the prior written consent of Fakhro Motors .


All trademarks, logos and service marks shown in this site are the property of Fakhro Motors   or third parties. You are prohibited from using, downloading, copying or distributing them in any way without the written permission of Fakhro Motors   or such third party, as the case may be.


The Fakhro Motors  site may contain hypertext links to other Internet sites which are completely independent of this site. Fakhro Motors  makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such hypertext link or other Internet site, and access to any other Internet sites linked to the Fakhro Motors  site is at your own risk.

No Representation or Warranty of Accuracy

While Fakhro Motors  makes all reasonable efforts to insure that all information on this site is correct, accuracy cannot be guaranteed and Fakhro Motors  does not assume any responsibility for the accuracy, completeness or authenticity of any information contained in this site. This site and all information and materials contained herein, is provided to you on an “as is” basis without warranty of any kind either express or implied.

Limitation of Liability

Fakhro Motors  specifically disclaims any liability for any direct, indirect, incidental, consequential or special damages arising out of or in any way connected with your access to or use of the Fakhro Motors  site, including but not limited to any loss or damage caused by viruses affecting your computer equipment or your reliance on information obtained through the Fakhro Motors  site.

Update of Policy

Fakhro Motors  reserves the right to update this policy at any time as business needs require, and you are hereby invited to visit this page to check the policy from time to time.




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